FREQUENTLY
ASKED QUESTIONS
A series of common questions our visitors have about Volt Loans, and our services, policies, or other relevant topics. It serves as a quick reference guide for our users to find information easily, reducing the need for direct customer support and improving the overall user experience.
1
Who are Volt Loans?
We are a digital car loan platform powered by Australian Assets Aggregation. We help you navigate taking out a Car loan through searching through all 70 of our lenders to find you the ideal rates based on your personal situation.
We do the tricky part by handling the lenders for you, offering personalised rates from multiple sources in one place. This makes the process quick and simple for you and ensures no hidden fees or last-minute changes to your interest rate before you sign the contract.
2
How do I get my quote?
Simply follow a few quick online steps to enter your basic details, and you'll immediately receive the lowest repayment quotes from our panel of lenders. Volt Loans' platform automatically aligns your profile with lender criteria to identify the loans for which you're most likely to qualify, and at what interest rate. These rates are customised specifically for you, unlike the generic starting rates that can fluctuate before you finalise your contract.
3
Does applying for quotes with Volt loans impact my Credit Score?
No, Checking your rates with Volt Loans won't affect your credit score. This is a major advantage of using Volt Loans compared to apply directly with a lender, where a credit inquiry is usually logged immediately.
Your credit score is only updated after you've chosen a lender, submitted your final application, had it reviewed by our team, and given your consent. At that point, we share your application with the lender, and they run a full credit check. This approach helps you avoid unnecessary credit inquiries, as we only proceed with credit checks when we're confident in your approval chances, and you're ready to proceed.
4
Can Volt Loans help me find a car?
Yes, Volt Loans can find you your ideal car through our strong connections with dealers and importers across the country. Many of our brokers are experts in the motor industry and would be happy to guide you. They can help Volt Loans customers access great deals on a wide range of vehicles both used and brand new.
Take a look at our special deals options.
Just speak to your account manager who'll be delighted to help you get the car of your dreams.
5
How does Pre-approval work?
Just complete and submit our super fast loan application.
That normally takes just a couple of minutes or so.
And we'll then connect with Equifax for your credit rating.
You'll have an answer in just a few minutes!
Then one of our friendly staff will be in touch with you to discuss your options.
Once you've been pre-approved, our team will manage your application and guide you through the next stages until you've bought your car and settled your loan.
6
Does my Credit Score impact my rates?
Yes, your credit score plays a role in determining your loan eligibility with all lender.
For some lenders, your credit score also influences the interest rate. A higher score typically means a better rate.
7
How does Volt Loans access my credit score without impacting my credit file?
We conduct a "soft credit check" using the details from your initial inquiry. We access your credit score through Equifax, which allows us to view the credit score that lenders use to determine your loan rates, without any record of an inquiry on your credit file.
8
Which lenders do you work with?
We Collaborate with over 70 Lenders across Australia to offer options that match both the vehicle you're considering and your personal circumstances.
Our partners are carefully chosen to ensure a seamless customer experience and competitive rates across various loan types.
Each lender evaluates customers differently, taking multiple factors into account when determining eligibility and rates. They focus on different customer attributes and have their own preferences.
At Volt Loans, we do the hard work of finding the most suitable lender and rate for you. Just provide some basic personal information, and we'll show you tailored rates from each lender, making it easy to choose the best option for your needs.
9
Will I need to provide additional information for the loan application?
Further information will be required once your application has passed the Equifax soft check. This will include:
- Proof of income
- Proof of residence
- Credit and banking history
Further information may be requested later in the application process depending on your circumstances and whether you have eligibility for one of Volt Loans special offers.